At Yasyas, we strive to ensure that you are completely satisfied with your purchase. If for any reason you are not satisfied, we offer a return policy that allows you to return items within 7 working days of receiving your order.

Eligibility for Returns:

To be eligible for a return, please ensure that:

- The item must be unused, in the same condition that you received it, and in its original packaging.
- The item must have the receipt or proof of purchase.
- Returns are accepted within 7 working days from the date of delivery.
- Sale items or discounted products are not eligible for return.

Non-returnable Items

Certain items cannot be returned, including:
- Sale or discounted products

How to Initiate a Return
To initiate a return, please follow these steps:

1. Contact Us: Email us at [Your Email Address] with your order number and the reason for the return.
2. Return Authorization: Once your return request is approved, we will provide you with a return authorization and instructions on how to send your item back to us.
3. Shipping: Please ensure that the item is securely packaged. You will be responsible for paying the shipping costs for returning your item. Shipping costs are non-refundable.

Refunds:
Once we receive your returned item, we will inspect it and notify you of the status of your refund. If your return is approved, we will process your refund to the original method of payment within a certain number of days.
Exchanges:
We only replace items if they are defective or damaged. If you need to exchange an item for the same product, please contact us at [Your Email Address].
Late or Missing Refunds:
If you haven’t received a refund yet, please check your bank account again, and then contact your credit card company. It may take some time before your refund is officially posted. If you’ve done all of this and you still have not received your refund, please contact us at [Your Email Address].

Thank you for shopping with Yasyas!